Utility Management Best Practices (June 3-14, 2019)

Course Offering:

Dates: June 3-14, 2019

Location: Washington, DC

Tuition: $5,500

Code: 5107-WA

CEUs: 6.0




For developing economies, adequate utility services continue to be a key factor in the pace of economic growth. To ensure delivery of these services now and in the future, countries will require eff ective techniques to manage their business operations, including how they interact with regulatory authorities.

This course off ers participants a number of tools, techniques, and models to manage both investorowned and state-owned utilities.

Participants will acquire skills in working within the regulatory environment, i.e., refining pricing modeling and monitoring strategies, and implementing consumer protection programs. Through presentations, case studies, simulated exercises, and on-site meetings with local utilities, participants will gain knowledge and skills and bring these to bear in developing their own action plan for utility management in their own countries.

Learning Outcomes:

  • Examine latest trends, successes, and failures in utility management
  • Compare standards of various utilities with world-renowned utilities across the world
  • Classify utility business interests within a regulatory environment
  • Utilize spreadsheet models to analyze and propose rates for utilities
  • Design a Utility Management Action Plan